Impact of Gen AI on Retail with Navin Dhananjaya

The emergence of Generative AI (Gen AI) has sparked a significant transformation within the retail landscape, wielding an unprecedented impact on various facets of the industry. From revolutionizing customer experiences to optimizing inventory management, Gen AI's integration has ushered in an era of predictive analytics and personalized shopping, fundamentally reshaping how businesses engage with consumers and drive growth. To give us more insights into this, we have Navin Dhananjaya, the Chief Solutions Officer at Merkle, boasting an extensive 27-year career focused on steering and optimizing large-scale data, analytics, and technology operations for Fortune 1000 enterprises. With a pivotal role in conceptualizing and crafting cognitive learning platforms, Navin spearheaded the adopti