Harnessing the Power of AI for Business Transformation: Insights from Katie Stein

Katie Stein, Chief Strategy Officer at Genpact, explores the transformative potential of AI in business, emphasizing its role beyond productivity and its capacity to fundamentally reshape systems and processes.
In a recent talk at MachineCon 2023 in New York, Katie Stein, Chief Strategy Officer at Genpact, discussed the transformative potential of artificial intelligence (AI) in business. She drew parallels between the discovery of fire and the advent of AI, emphasizing how both have the potential to fundamentally change society. The Pervasiveness of AI Stein began by highlighting the pervasiveness of AI in our daily lives. She noted that AI is no longer a niche topic, but a central part of many conversations, from boardrooms to classrooms. She cited the example of ChatGPT, which gained 100 million users in just two months, as evidence of this tipping point. The Potential of AI Stein argued that the potential of AI extends far beyond productivity. While productivity gains are importan
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