ActionIQ Launches CX.AI, Pioneering Personalized Customer Experiences with GenAI Integration

By Anshika Mathews
Published on January 29, 2024

Generative AI

ActionIQ, a leading Enterprise Customer Data Platform (CDP), has unveiled CX.AI, a groundbreaking suite of AI-enabled solutions tailored for customer experience (CX), marketing, and data teams.

ActionIQ, a leading Enterprise Customer Data Platform (CDP), has unveiled CX.AI, a groundbreaking suite of AI-enabled solutions tailored for customer experience (CX), marketing, and data teams. The CX.AI release introduces two modules, CX.AI Data and CX.AI Content, representing a significant leap in providing true 1:1 personalized customer experiences. CX.AI Data: Revolutionizing Audience Creation GenAI Audiences: Marketers gain a co-pilot for audience creation, using a natural language interface to GenAI. This empowers marketers to build audiences, analyze performance, and uncover insights without the need for SQL or data expertise. GenAI Audiences allow marketers to design audiences and experiences in their own language, streamlining the audience creation process. AI Decisioning

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Anshika Mathews

Anshika is the Senior Content Strategist for AIM Research. She holds a keen interest in technology and related policy-making and its impact on society. She can be reached at anshika.mathews@aimresearch.co

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