HumanFirst, a leading platform for prompt and data engineering for Generative AI , disclosed its strategic entrance into the Communications Platform as a Service provider sector. HumanFirst is working to facilitate the development of GenAI’s value for the CPaaS provider and its users, based on the various channels of communication and increased customer engagement.
Transforming Customer Insights through CPaaS
In the realm of CPaaS, voice, video, and instant messaging stand as fundamental components of the customer journey, generating a vast influx of valuable data. Within this data lies the potential for significant business intelligence, automation opportunities, and customer experience (CX) transformations. However, the complexity and scale of managing such data pose significant
Can Rivos Win Where Nvidia Is “Overkill”?
Mukundan Sivaraj
