SymphonyAI and Microsoft Join Forces to Revolutionize Retail with Next-Generation AI Solutions

Retail’s Big Show in New York City, SymphonyAI, a leader in predictive and generative enterprise AI SaaS, has partnered with Microsoft to deliver cutting-edge retail AI software applications worldwide.
In a groundbreaking collaboration announced today at NRF 2024: Retail’s Big Show in New York City, SymphonyAI, a leader in predictive and generative enterprise AI SaaS, has partnered with Microsoft to deliver cutting-edge retail AI software applications worldwide. The collaboration leverages Microsoft Azure OpenAI Service to provide retailers and consumer packaged goods (CPGs) with rapid, in-depth insights, paving the way for truly connected end-to-end retail experiences. SymphonyAI's retail applications integrate deep domain expertise with predictive and generative AI capabilities on Azure, enabling retailers to make more effective decisions faster. These applications, built on retail-specific Language Model (LLM) technology, utilize Azure OpenAI Service to securely access customer d
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Anshika Mathews
Anshika is the Senior Content Strategist for AIM Research. She holds a keen interest in technology and related policy-making and its impact on society. She can be reached at anshika.mathews@aimresearch.co
25 July 2025 | 583 Park Avenue, New York
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