Yellow.ai and Infobip Collaborate to Enhance Global Conversational Experiences with Gen AI-Powered Customer Support Automation

By Anshika Mathews
Published on January 24, 2024

Generative AI

Global leaders in AI-powered customer service automation, Yellow.ai, and cloud communications platform Infobip join forces to elevate customer support.

Global leaders in AI-powered customer service automation, Yellow.ai, and cloud communications platform Infobip join forces to elevate customer support. Strategic Partnership to Expand Market Presence Yellow.ai, a renowned generative AI-powered customer service automation provider, has announced a strategic partnership with Infobip, a global cloud communications platform. The collaboration aims to deliver enhanced customer experiences by leveraging combined capabilities in voice automation, CPaaS (Communication Platform as a Service), and generative AI solutions. The partnership intends to expand market presence across North America, Europe, India, the Middle East, and Asia-Pacific. Building an End-to-End Voice Solution Yellow.ai and Infobip will work together to create an end-t

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Anshika Mathews

Anshika is the Senior Content Strategist for AIM Research. She holds a keen interest in technology and related policy-making and its impact on society. She can be reached at anshika.mathews@aimresearch.co

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