Pegasystems’ Alan Trefler Shows a Path for Legacy Companies to Adopt AI

Agentic AI continues to transform modern business, which leaves legacy companies to face a critical question: evolve or be left behind. Few understand this crossroads better than Alan Trefler, founder and CEO of Pegasystems, who joined Bloomberg’s Tech Disruptors podcast to share how established enterprises can thrive in an AI-first world. Pegasystems, founded in 1983, has survived and adapted through six generations of technology shifts. Trefler describes its evolution as deliberate. “From our inception, we aimed to create a better way for business teams... and IT teams... to operate more effectively in large businesses,” he said. Now, with AI driving the sixth wave of innovation, Pega has integrated what it calls “predictable AI” directly into its workflow and decisioning pl