Running a brick-and-mortar business has always been a juggling act. From managing inventory and payroll to maintaining equipment and ensuring stellar customer service, small businesses operate on tight margins and even tighter schedules. The phone—once a lifeline for connecting with customers—has increasingly become a source of frustration. Phone calls interrupt crucial tasks, stretch staff resources, and, when unanswered, risk alienating customers. Restaurants, in particular, bear the brunt of this pain, with 70% of their customers still opting to call for reservations despite the availability of online booking platforms like OpenTable and Resy. Slang.ai, a company determined to transform the humble phone call from a headache into a seamless, revenue-driving asset.
The co-founders
Slang.ai Is Helping Restaurants Answer the Call
- By Anshika Mathews
- Published on
By solving a real, often-overlooked pain point for small businesses, the company is proving that AI doesn’t need to be flashy or complicated to make a meaningful impact.
