By AIM · AIM Media House
At Armstrong Transport Group, a $1.3 billion freight brokerage, the workload of operations staff used to mean long nights spent chasing down documents and tracking shipments. Since adopting a new AI platform this spring, some employees say they can now handle twice as many loads in a day and still get to leave on time.
“If it gets sent to Augie, it gets done,” said William McManus, an operations specialist at the firm. That software, Augie, is the flagship product of San Francisco-based Augment, which announced Thursday it had raised an $85 million Series A led by Redpoint Ventures.
The round brings the company’s total funding to $110 million, which Augment says comes roughly five months after it emerged from stealth. An AI “Teammate” for Freight Operators Augie is marketed as an “AI teammate” for brokers, shippers, and carriers.
Unlike earlier automation tools that typically handled a single task, Augie is designed to manage the full “order-to-cash” cycle in freight: quoting, dispatch, tracking, appointment scheduling, document collection, and billing.
It operates across multiple systems and channels, including email, phone, transportation management software, and chat platform, while maintaining context around each shipment.
“Logistics runs on millions of decisions, under pressure, across fragmented systems, and with too many tabs open,” said Harish Abbott , co-founder and CEO of Augment. “Augie doesn’t just assist. It takes ownership”.
Since its launch earlier this year, Augment says Augie has been adopted by dozens of third-party logistics providers and now supports more than $35 billion in freight under management.
Armstrong Transport Group reports that the system has reduced invoice delays by 40%, shortened billing cycles by more than a week, and improved gross margins per load by over 5%.
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