Bonsai Health, an agentic AI platform automating complex healthcare workflows, announced it has raised $7 million in seed funding led by Bonfire Ventures and Wonder Ventures.
Every day, front office staff in clinics juggle ringing phones, appointment calendars, and a steady stream of patient questions. Staff want to help every person but rarely have enough time or the right digital tools. As a result, messages sometimes slip by, patients lose track of follow-up appointments, and the entire care process slows down.
Bonsai Health, a California-based software startup co-founded by Luke Kervin and Travis Schneider, sets out to address these bottlenecks by focusing on the small, recurring tasks that often disrupt the flow of care.
Schneider says, “Patients often miss care simply because practices don’t have the time or tools to consistently reach them. Our goal with Bonsai is to quietly take that work off staff’s plate, so patients stay on track with their health, and practices can focus on delivering care.”
Building with Clinicians, for Clinicians
Bonsai Health’s founding team brings veteran experience from earlier healthcare businesses. Instead of rolling out features en masse, they have spent much of their first year listening to staff and clinicians as they handle real-world office chaos. The platform is built as a calm and reliable background agent. Its design is informed by the actual language and feedback of nurses, receptionists, and practice managers.
Every function, from patient reminders to insurance verification or scheduling, develops in conversation with users. New modules enter pilot clinics only after real teams have vetted and improved them. The aim is integration without disruption. Rather than deciding what clinics need, Bonsai’s team invites ongoing, honest scrutiny from its partners.
Kervin describes this as a shift in practice management. “Bonsai represents a new category of practice infrastructure, an intelligent AI layer that automates front-office workflows end to end, working in the background to keep patients connected to care and practices running smoothly.” The approach is not to chase trends but to bring a steady, almost invisible rhythm to practices’ many moving parts.
In a LinkedIn post, Kervin summed up their philosophy: “Our job is to make each clinic’s day run just a little bit smoother, in ways that everyone-patients, staff, and providers can actually feel.”
Delivering Results, One Clinic at a Time
The health tech sector is often marked by bold promises, but Bonsai’s traction relies on grounded numbers. Over 235,000 patients have been engaged since launch, and more than 36,000 appointments have been scheduled through the Bonsai platform within a short span. Third-party reports confirm a drop in missed appointments and improved staff satisfaction where automated scheduling and reminders are rolled out.
Bonsai Health integrates with practice management systems so that busy staff can onboard with minimal training. The system sits in the background, reaching out to patients for follow-ups, reminders, or updates, helping ensure patients complete their care journey. By moving repetitive tasks to intelligent digital agents, clinics free up their teams for direct patient care.
Data privacy and compliance remain an integral design principle. Bonsai Health meets HIPAA requirements and adopts the most recent security standards, keeping both clinics and patient information protected . Regular reviews with compliance officers and technical teams aim to keep the platform reliable and safe.
A New Category of Care Logistics
Bonsai’s recent $7 million seed raise positions the company to expand beyond its initial specialty areas and invest in more advanced automation for the front office. The ambition is to build a reliable infrastructure so practices can focus on patient relationships, not just paperwork. With much of the health system under strain, tools that give time back to staff have become a quiet but critical part of well-functioning care.
The next steps for Bonsai focus on adding new medical specialties, developing more nuanced appointment scheduling, and supporting clinics as they move toward digital-first operations.
