$131 Million Says Decagon’s AI Customer Experience Is Here Now

Earlier this year, Decagon was said to be in talks to raise $100 million at a $1.5 billion valuation, with multiple sources confirming that Andreessen Horowitz and Accel were expected to co-lead the round. The company had signed over $10 million in annual contracts, and while the deal hadn’t yet closed at the time, it was already drawing strong investor interest. That interest proved prescient. Decagon has now closed a $131 million Series C round at the same $1.5 billion valuation, bringing its total funding to $231 million just one year after emerging from stealth. The round was oversubscribed by a factor of five, according to the company, underscoring the level of market confidence in its product and trajectory. The funding was led by Andreessen Horowitz and Accel, with participa