Bill McDermott

Deployed's enterprise AI reporting on Bill McDermott.

Retail

ServiceNow Builds Out CRM Platform in Direct Competition With Salesforce

If you ask many customers today, are they happy with their CRM? Ninety percent will say no and that’s a fact.

Anshika Mathews · May 7, 2025

Manufacturing

Why Bill McDermott Says ServiceNow Is Leading the AI Race

Over the past four months, ServiceNow has acquired three AI-focused companies, Moveworks, Cuein, and Logik.ai, while simultaneously deepening its partnership with Cisco.

Anshika Mathews · Apr 28, 2025