RetailTurns Out, the First Use Case for AI is Also the Worst
Customer service was supposed to prove AI’s value. Instead, for companies like FedEx, it’s exposing its limits
Customer Service
Deployed's enterprise AI reporting on Customer Service.
RetailRetailSalesforce Expands Enterprise Tools with Agentforce 360
Salesforce launches Agentforce 360 to streamline enterprise workflows integrate AI agents with Slack and cloud applications and improve task management and internal communication.
RetailSierra Raises $350M at $10B Valuation
Sierra’s platform streamlines enterprise workflows, improves service accuracy, and boosts customer satisfaction.
RetailTurning Customer Conversations Into a Revenue Engine, Lace AI Raises $14M
Lace AI is proving that every unanswered call is a missed revenue opportunity, and now it has raised $14M to make sure businesses stop leaving money on the line.
Retail"AI Can Take Away the Mundane and Turn Conversations into Business Gold Says Symbl.ai"
We've always been very obsessed with the notion of using AI to support humans in the way that they speak, communicate, generate information from their communications, and simplify all of that so that they can focus on doing the more creative tasks.
RetailAirbnb's $200 Million AI Acquisition Is Redefining Your Next Vacation with New Tech Hires
As Airbnb continues to push the boundaries of both AI applications and exclusive offerings in travel, it's clear that the company is not just adapting to changes in the industry – it's actively shaping the future of travel and hospitality.
RetailZenvia Introduces Generative AI Chatbot to Improve Customer Service
This technology revolutionizes chatbot creation, making it as simple and straightforward as a personal contact and available to organizations of all sizes wishing to improve and automate their customer service.