How Much Do Workers Really Need to Know About AI?

According to EY Americas Consulting’s CTO, Jason Noel, the workforce doesn’t necessarily need to upskill for AI. “This idea of up-skilling the entire workforce to use AI,” he told Business Insider, “I think it's kind of silly.” This seems like the opposite of what we’ve been hearing for the past few years, but it does happen to highlight a practical challenge many companies are dealing with today: how much do workers actually need to know about artificial intelligence to make use of it? Upskilling has become a go-to solution for AI-Human adaption, referring to helping workers build new skills as technology evolves. But the term has taken on a broad meaning. Does it mean learning to code? Understanding how machine learning works? Or just getting comfortable with a new inter