The year 2023 has seen a significant leap in the banking industry's adoption of generative AI technologies. Leading financial institutions are pioneering innovative applications of AI, redefining customer engagement and streamlining operations. This article highlights the major players, including Goldman Sachs, OCBC, Hokuhoku Financial Group, Morgan Stanley, NatWest Group, and JPMorgan Chase, who have made notable strides in integrating AI into their services.
1. Morgan Stanley's AI Chatbot Initiative
Morgan Stanley launched an AI chatbot in partnership with OpenAI, focusing on enhancing wealth management services. Sal Cucchiara, Chief Information Officer of Wealth and Investment Management, played a pivotal role in this advancement, positioning AI as a transformative tool in financi
The Top 6 Banking Firms Embracing Generative AI in 2023
- By AIM Media House
- Published on
In 2023, leading banks like Morgan Stanley, NatWest Group, JPMorgan Chase, Goldman Sachs, OCBC, and Hokuhoku Financial Group have embraced generative AI, revolutionizing the financial industry with innovative applications that enhance customer service, streamline operations, and redefine the banking experience.
