ASAPP Revolutionizes Contact Centers with Launch of GenerativeAgent™, a Game-Changing AI Solution

ASAPP, the pioneering generative AI enterprise for touch facilities, has just unveiled GenerativeAgent, a groundbreaking AI product poised to automate over 90% of contact center interactions. This innovative generation is ready to redefine the panorama of customer service interactions, introducing a new era of productiveness and efficiency. Unveiling GenerativeAgent: Redefining Contact Center Automation GenerativeAgent marks a significant leap forward in contact center automation, capable of handling complex, free-form interactions that were previously unattainable with existing technology. Unlike traditional rules-based systems, GenerativeAgent operates autonomously, leveraging active learning and integration with enterprise backend systems to deliver seamless customer interactions.