American Express Just Launched Free AI Training for Small Businesses Globally

American Express announced two new AI training and education initiatives on May 6, 2026, targeting the gap between small business awareness of AI and their ability to use it in day-to-day operations.

The first initiative, AI Upskilling for Small Business, was developed in partnership with Generation, a global nonprofit focused on employment-focused training. The program is open to small businesses worldwide and available in English and Spanish.

Its curriculum was shaped by pilot programs reflecting common operational needs rather than generic AI theory. The stated goal is helping teams apply AI quickly in ways that produce measurable impact, according to the press release.

"AI can be a powerful tool for small businesses when it's used in practical, everyday ways," said Jennifer Skyler, Chief Corporate Affairs Officer at American Express. "These initiatives were designed to help small businesses move from Gen AI exploration to practical application, equipping them to drive productivity and help unlock new opportunities for growth."