Experian and ServiceNow Partner to Bring Trusted Data Into Agentic AI Workflows

Experian and ServiceNow announced a global multi-year partnership on May 15, 2026 designed to address one of the most consistent bottlenecks in enterprise agentic AI deployment. The absence of trusted data within the workflows where AI agents are expected to operate.

The partnership connects Experian's Ascend Platform natively with the ServiceNow AI Platform, giving autonomous AI agents direct access to Experian's decisioning intelligence and analytics within existing enterprise workflows.

The integration is designed to move agentic AI from isolated pilot deployments into production at scale, a transition that McKinsey research, cited by Experian, found is blocked by data limitations for eight in ten organizations.

"We see agentic AI as a fundamental change in how intelligent services are delivered, and this partnership brings together complementary strengths and a shared vision for building them the right way," said Keith Little, President of Experian Software Solutions. "By connecting our intelligence and decisioning capabilities in Ascend directly into ServiceNow's workflow, businesses can operate with confidence at scale."