[Report] Assessing the Need of GenAI-powered Decision Intelligence Platforms

Artificial Intelligence (AI) and Generative AI (GenAI) are no longer futuristic concepts but integral tools driving innovation and efficiency across industries.This report sheds light on the current state of AI adoption, highlighting the progress, challenges, and future trajectory of these technologies. The findings reveal a steady advancement in AI maturity, with organizations leveraging AI to transform decision-making, enhance customer experiences, and optimize operations. However, hurdles such as data silos and inconsistent data landscapes continue to impede progress, underscoring the need for strategic investments in data infrastructure and governance.

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Key Highlights:

AI/GenAI Adoption Trends:

• 47% of respondents state that finance functions in their organizations have adopted AI/GenAI based tools, with 53% of respondents planning adoption within the next year.
• In comparison, 33% of the respondents state that Supply chain functions in their organizations are currently using AI/GenAI platforms, with 30% of the respondents planning adoption in the near term.

Decision Intelligence Maturity:

• 37% of the respondents claim that their organizations still have very traditional setups with dashboards based decision making. Whereas another 37% of the respondents claim that their organisation has capability of advanced AI driven decision-making. This highlights varying levels of AI maturity across organisations.