Authenticx Introduces Groundbreaking Generative AI Solution for Healthcare Customer Experience

Authenticx, a pioneer in healthcare listening solutions, has announced the launch of its revolutionary Generative AI solution tailored exclusively for enhancing the healthcare customer experience.
Authenticx, a pioneer in healthcare listening solutions, has announced the launch of its revolutionary Generative AI solution tailored exclusively for enhancing the healthcare customer experience. This innovative offering expands the capabilities of healthcare organizations to leverage recorded customer conversations as a primary source of valuable business insights. Addressing the Growing Demand for Generative AI in Healthcare Authenticx's latest introduction of a 7 billion parameter large language model marks a significant milestone as the first GenAI platform dedicated to optimizing the healthcare customer experience. Developed through a collaborative effort involving data scientists, healthcare professionals, and social scientists, this platform is designed to identify and addres
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Anshika Mathews
Anshika is the Senior Content Strategist for AIM Research. She holds a keen interest in technology and related policy-making and its impact on society. She can be reached at anshika.mathews@aimresearch.co
25 July 2025 | 583 Park Avenue, New York
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