“AI has replaced hundreds of workers but crafted New Programming sales jobs.” - Arvind Krishna, CEO, IBM to WSJ
Artificial intelligence is increasingly present in the workplace, including human resources departments. AI agents automate time-consuming and repetitive HR tasks, freeing up HR professionals to focus on more strategic and engaging work. These AI agents can work hand-in-hand with organizations to more effectively handle complex operations, improve response times, and boost employee satisfaction. What began as simple chatbots answering employee FAQs has evolved into intelligent systems handling onboarding, managing performance reviews, coordinating internal transfers, and enforcing compliance. At companies like IBM, these agents have already replaced hundreds of back-office
AI Is Significantly Impacting HR Tasks And How
- By Upasana Banerjee
- Published on
For years, the conversation around AI in the workplace has centred on augmentation, that is, AI as a helpful co-pilot that makes humans more productive. But IBM’s move points to a more dramatic shif
