Waystar Taps Google's Generative AI to Streamline Healthcare Billing

Healthcare payment software provider Waystar is teaming up with Google Cloud to deploy generative AI solutions aimed at reducing administrative burdens and costs in the US healthcare system.

The collaboration will leverage Google's advanced generative AI capabilities with Waystar's AI-powered platform for automating revenue cycle management tasks like prior authorization requirements and payment processing.

In a pilot study using generative AI to extract prior authorization rules from complex payer data, Waystar said it reduced the time needed to generate authorization reports by 99.93% while boosting accuracy by 13% compared to manual methods.

"These results show the opportunity to strengthen resource optimization and save valuable time for providers to focus on patient care," said Waystar CEO Matt Hawkins.

He added that Waystar is focused on implementing generative AI innovations that "will help providers get paid accurately, timely, and with newfound efficiencies for the health services they deliver to patients."