WellSpan Health Expands Hippocratic AI Partnership to Cover Full Patient Journey

On July 30, WellSpan Health, the Pennsylvania-based health system, announced an expanded multi-year partnership with Hippocratic AI, a company that builds generative voice AI agents for health care.

According to WellSpan Health, the agreement moves the partnership from individual use cases to a platform-wide commitment across inbound calls, outbound outreach, ambulatory care, and inpatient settings. The expanded partnership also launches a formal co-development program between the two organizations, the company said. As part of this program, Hippocratic AI is placing a dedicated team of clinical, engineering, and deployment specialists on WellSpan's York, Pennsylvania campus to build new AI tools directly with WellSpan staff.

Roxanna Gapstur, Ph.D., R.N., president and CEO of WellSpan Health, said the expansion reflects the health system's approach to AI adoption. "The future of health care will be shaped by organizations that build the culture, governance and clinical capabilities to harness artificial intelligence responsibly at scale," Gapstur said. "Our expanded partnership with Hippocratic AI is an investment in the future of care."

Munjal Shah, co-founder and CEO of Hippocratic AI, said the partnership marks a shift for the company. "WellSpan was the first health system to partner with us on a vision for transforming patient care, and together we proved what responsible, generative AI can do at scale," Shah said.