Every Major Bank Has an AI Story. None Will Give You the Bill.
Wall Street’s Q3 earnings calls were full of AI productivity claims. The figures that would let investors test them were mostly missing.
Deployed's enterprise AI reporting on Bank of America.
Wall Street’s Q3 earnings calls were full of AI productivity claims. The figures that would let investors test them were mostly missing.
"Next year, we get 10% more work for the same cost."
Inside the $13 billion push that turned America’s second-largest bank into an AI-driven institution
Citigroup is helping over 150,000 employees focus on what matters most and speeding up how they serve each client.
CEO Jamie Dimon’s claim marks one of the first public AI cost-benefit estimates from a major bank
The AI-first approach involves "integrating AI into the DNA of their business"
For years, the conversation around AI in the workplace has centred on augmentation, that is, AI as a helpful co-pilot that makes humans more productive. But IBM’s move points to a more dramatic shif
A production-grade generative AI assistant that handled 245.4 million interactions in 2024 alone, more than doubling its original forecast and it did so without ever sending sensitive customer data to a language model.
The bank wants to keep improving its AI skills in order to give consumers more individualised and effective services, increase operational efficiency, and keep its top spot in the financial industry.