EPAM and Google Cloud Unveil Vivien: A New Era in AI-Powered Customer Service

EPAM Systems and Google Cloud unveil Vivien, a groundbreaking digital metahuman, leveraging generative AI to transform customer service and operational efficiency in the digital landscape.
In a landmark collaboration, EPAM Systems and Google Cloud have unveiled Vivien, a cutting-edge digital metahuman, at Google Cloud Next '23. This initiative marks a significant milestone in the utilization of generative AI to enhance customer service and improve operational efficiency. The Advent of Vivien: A Fusion of Innovation by EPAM and Google Cloud Innovative Technology Integration Vivien, crafted by EPAM Systems, epitomizes the latest in digital human technology. Merging the capabilities of Unreal Engine and Vertex AI, she is a customizable, secure, and scalable solution, capable of revolutionizing customer interaction across various industry sectors. SaaS Solution for Versatile Deployment As a SaaS-based product, Vivien can be seamlessly integrated within existing Google C
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