
Observe.AI Introduces Gen AI for Deeper Contact Center Insights
The Silicon Valley startup claims the product updates will allow contact centers to more effectively
Generative AI refers to artificial intelligence models that generates content, like text, images, music or any media by learning from datasets. Unlike traditional artificial intelligence which analyses or classifies data, GenAI tools can produce outputs, with realistic images, coherent text, unique music compositions or video creation. These models, including GPT for text and DALL-E for images, Sora for Video creation are transforming content creation. They’re significant for chief digital or CDO’s, enabling enhanced data interaction, creative problem-solving, and automated content generation.

The Silicon Valley startup claims the product updates will allow contact centers to more effectively

“The new AI-enabled capabilities we’ve introduced today allow teams to easily capture the process complexity

The new H2O AI apps run natively inside customers’ Snowflake accounts, providing seamless integration and

At the Customer Contact Week conference in Las Vegas, Talkdesk unveiled two new products that

Haystack’s AI models are trained to understand each startup’s specific requirements based on team

In addition to the open data and governance updates, Snowflake says it has improved overall

As CEO Ramaswamy stated, Snowflake is positioning itself to make “enterprise AI easy, efficient and

The partnership aims to streamline clinical trial enrollment, reduce manual effort, and ultimately improve treatment

The integration aims to develop advanced AI-augmented diagnostic and interpretive capabilities, bridging biomedical innovation and

CoAnalyst is meant to collaborate with analysts and investigators, interacting with their data to quickly