AT&T Rolls Out H2O AI Super Agent Across Enterprise Operations

On July 14, 2026, H2O.ai announced that AT&T is deploying its H2O AI Super Agent™ in the next phase of its agentic AI initiatives, including the Ask AT&T platform. The company said the deployment spans customer experience, fraud prevention, field operations, enterprise research, and intelligent automation.

"At AT&T, we operate AI systems at enormous scale, processing about 45 billion tokens per day across complex environments, including customer and network operations, fraud prevention, and enterprise workflows," said Andy Markus, Chief Data Officer at AT&T. "H2O AI Super Agent helps us orchestrate predictive artificial intelligence (AI) and autonomous agents in a scalable architecture built for production."

According to the company, the H2O AI Super Agent allows AT&T to orchestrate autonomous deep research agents, enterprise-grade retrieval-augmented generation (RAG) pipelines, predictive AI systems, and fine-tuned small language models (SLMs) within a single architecture.

The company said this builds on an existing relationship between AT&T and H2O.ai centered on operationalizing AI in production settings. AT&T has adopted fine-tuned SLMs to improve accuracy and latency, the company said, while reducing costs by up to 90 percent.