When Dropbox first launched in 2007, it promised a simple way to sync and share files across devices. For a while, it worked. User numbers climbed, venture capital flowed, and Dropbox became one of Silicon Valley’s early success stories.
But after the initial wave of growth, CEO Drew Houston found himself fighting on several fronts, against Apple’s iCloud, Google Drive, Microsoft OneDrive, and a shifting perception that Dropbox was simply another storage company. Now, nearly two decades in, Houston is trying to reshape the company’s role in a workplace that looks nothing like it did when Dropbox started.
“We’re shifting from syncing files to being the intelligence layer for your working life,” Houston said in an interview at the McLaren Technology Centre in Woking, UK. “For a lot of our customers, Dropbox just works. They already trust us for their most important information — now we’re helping with everything else, bringing it together in one place and connecting the dots.”



