Kohler’s AI Strategy Starts in IT Operations

Kohler Co. and Cognizant Technology Solutions have expanded a long-running strategic relationship focused on modernizing Kohler’s core digital infrastructure. The companies announced the renewed agreement on January 29, extending a collaboration centered on cloud operations, enterprise systems, and IT services rather than new customer-facing AI products.

The expanded agreement builds on work the two companies have carried out over the past five years. During that period, Cognizant supported Kohler’s enterprise applications, digital platforms, and infrastructure, including technology work related to the separation and launch of Kohler Energy as an independent business. The latest renewal broadens that scope and deepens Cognizant’s role in operating and modernizing Kohler’s global technology environment.

According to the announcement, the focus of the collaboration is the next phase of Kohler’s digital foundation. That includes cloud platforms, data and analytics systems, cybersecurity, end-user services, and data center operations. The stated objectives are improved reliability, operational consistency, and the ability to support digital services at global scale.

Anup Prasad, senior vice president and head of Cognizant’s Consumer Business Unit, said the companies have “helped drive greater reliability, agility, and customer experience across Kohler’s digital ecosystem over the past five years,” and that the expanded collaboration will focus on “co-architecting Kohler’s next-generation digital foundation.”