TNS Unveils AI Labs to Combat Robocalls and Advance Telecom Technologies

Transaction Network Services (TNS), a leader in advanced call analytics and management technologies, has launched an ambitious initiative, AI Labs, designed to harness the power of artificial intelligence for the benefit of carriers and enterprises. This groundbreaking move aims to bolster trust in communications, enhance call traffic analysis through voice biometrics, and shield consumers from the increasing menace of AI voice cloning robocalls.

For over 30 years, TNS' Communications Market division has been at the forefront of developing pioneering technologies, notably through its flagship product, TNS Call Guardian®. The introduction of AI Labs is a continuation of this legacy of innovation, as TNS seeks to empower its global carrier and enterprise customers with state-of-the-art AI solutions.

Greg Bohl, TNS Communications Market Chief Data Officer, will helm AI Labs. "Hundreds of global carriers and enterprises depend on TNS for innovative technologies that drive superior business outcomes, enhance subscriber experiences, and safeguard consumers," said Bohl. "The rapid evolution of AI compels us to create a platform where our customers not only benefit from AI advancements but also actively participate in research and application development for immediate and future impacts."

AI Labs will operate across TNS' global offices, particularly in the US and India. Dr. Ananth Iyer will lead global AI operations as the Sr. Director, with Dr. Sanjay Saini heading the India operations. Greg Bohl, with over three decades of experience in AI across various industries and start-ups, will oversee the initiative.