NextTrip Is Turning Your TV Into a Travel Booking Platform
"This is about removing friction for the traveler while preserving the inspiration and trust that premium video delivers."
Retail
How retailers and consumer brands run AI in production.
Research: AIM Research reports on Retail AI →Page 11
Oracle and NetSuite Launch AI-Powered Back-Office Platform for Restaurants
"Restaurant Operations brings the power of Oracle and NetSuite together in a unified solution with AI embedded across workflows to help automate routine tasks and surface operational trends."
OpenAI Kills Its Video Star to Save the Enterprise
OpenAI is shutting down Sora after rising costs and falling usage, and is shifting its focus to enterprise AI amid intensifying competition from Anthropic.
Leadership move
CBRE Names Anuj Kadyan Chief Technology and Transformation Officer
"This is an exciting time to be joining CBRE."
Gap Skips the Website. Shoppers Will Soon Be Able to Buy Directly in Gemini.
The Agentic Sizing Protocol enables a much more personalized agentic decision process that goes beyond size and captures a shopper's unique fit preference.
FedEx Adds Same-Day Delivery Using OneRail’s AI Platform
FedEx partners with OneRail, using AI-driven routing as retailers respond to rising demand for faster shipping.
OpenAI Tried to Own the Cart. Walmart Took It Back.
Starting the week of March 25, Walmart's own chatbot, Sparky, will begin operating inside ChatGPT.
Leadership move
Kroger Appoints Milen Mahadevan Chief Data and AI Officer
"With data and data science at the core of our ongoing and accelerated transformation, Milen will lead Kroger's AI journey."
WordPress Just Handed the Keys to Your Website to an AI Agent
WordPress.com has given AI agents write access to users' websites, letting them draft, publish, and manage content through natural language commands.
Retail Is Firing. Walmart Is Training. One of Them Is Wrong.
"We as big employers should be actively engaged in trying to equip our employees to be prepared for a world that is AI enabled and automated."
Microsoft Shipped Copilot to 450 Million Desks. Almost Nobody Is Paying for It
Microsoft unified its consumer and commercial Copilot teams under a single leader. It framed the move as evolution. The numbers suggest something else entirely.
Jefferies Names Walmart and Target as Retail's AI Supply Chain Frontrunners
Walmart and Target are turning AI into a supply chain advantage. Jefferies says the rest of retail is watching, and running out of time.
Zoom Launches Agentic AI to Turn Meetings and Calls Into Automated Workflows
"The next phase of enterprise AI will be defined by the ability to move from conversation to action"
Bumble Wants AI to Find Your Match Before You Do
Bumble unveils Bee, a generative AI that builds detailed user profiles through conversation to create chemistry-driven matches without swiping.
Leadership move
Adobe CEO Shantanu Narayen to Step Down, Says "This Is Not a Goodbye"
"Adobe has never waited for the future to arrive. We've anticipated it. We've built it. And we've led it."
Hilton Deploys AI Travel Planner, Joining IHG and Marriott in Shift to Conversational Booking
"The launch of the Hilton AI Planner marks another step forward in our journey to reimagine the travel experience for Hilton guests"
J.P. Morgan Payments and Mirakl Enable AI Agents to Buy Autonomously
"We are entering an era where AI agents won't just assist with shopping, they will transact"
YouTube's Deepfake Detector Expands Beyond Creators
"This expansion is really about the integrity of the public conversation"
Your Contact Center Is Broken. Salesforce Says It Knows Why
“With Agentforce Contact Center, we can streamline the enrollment process, unify our data, and give our teams AI-driven insights"
Photoshop Has a New Brain, Adobe Wants to See If It Fits
Adobe's new AI Assistant translates natural language editing requests into technical operations, offering both automatic execution and step-by-step guidance for users at any skill level.