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    Schnucks Uses New Data Platform to Tighten Operations Across 113 Stores

    The company says real-time reporting is helping it respond faster to competition from larger national retailers

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    Schnucks Uses New Data Platform to Tighten Operations Across 113 Stores

    Schnuck Markets, a privately held grocer with 113 stores across Missouri, Illinois and Indiana, has reorganized how its teams use data in daily operations. The company once relied on spreadsheets and department-level reporting systems that produced conflicting views of performance, a common problem in an industry where margins depend on accurate labor, inventory and promotion decisions.

    Competition in the Midwest has intensified as national retailers such as Walmart, Kroger and Albertsons use scale to consolidate market share, while regional chains including Dierbergs, Hy-Vee and Meijer continue to expand or invest in new formats. Schnucks said fragmented reporting slowed decisions across stores, merchandising and supply chain, prompting the company to adopt Domo as its enterprise reporting platform to create a unified operational view.

    Schnucks said Domo now aggregates information from HR, finance, marketing, operations, merchandising and supply chain into one environment designed to give consistent visibility into performance across the business. “Everyone from the C-suite to store and department managers can check the performance of key metrics to understand what needs attention and what’s working,” said Colin Lloyd, Director of Business Analytics at Schnucks.

    The company said employees start their day by logging into Domo dashboards to track sales, labor, production and service expectations. Schnucks said it can now measure the impact of a promotion within about 15 minutes of launch, compared with the slower reporting cycles common in grocery. Lloyd said the availability of immediate store and departmental data has changed how teams frame daily goals. “We no longer ask ‘What were my sales yesterday?’ but focus on ‘What do I need to do moving forward to improve the customer experience?’” he said.

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    About the author

    Mukundan Sivaraj

    Mukundan covers enterprise AI and the AI startup ecosystem for AIM Media House. Reach out to him at mukundan.sivaraj@aimmediahouse.com or Signal at mukundan.42.

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