
Harnessing Generative AI for Business Transformation: Strategies and Insights for IT Service Providers
Navigating the journey to Generative AI-driven business value requires IT service providers to adopt a
Generative AI refers to artificial intelligence models that generates content, like text, images, music or any media by learning from datasets. Unlike traditional artificial intelligence which analyses or classifies data, GenAI tools can produce outputs, with realistic images, coherent text, unique music compositions or video creation. These models, including GPT for text and DALL-E for images, Sora for Video creation are transforming content creation. They’re significant for chief digital or CDO’s, enabling enhanced data interaction, creative problem-solving, and automated content generation.
Navigating the journey to Generative AI-driven business value requires IT service providers to adopt a