Workday, a cloud software provider, aimed to integrate AI into its operations. However, internal research revealed challenges to employee adoption of artificial intelligence.
Ashley Goldsmith sounds genuinely excited when she talks about Workday's AI success story. The company's chief people officer rattles off impressive statistics: 79% employee adoption, 37% increase in AI usage, glowing testimonials from "Workmates" across the organization. It's the kind of corporate transformation narrative that gets featured in Harvard Business Review case studies.
But strip away the corporate speak, and Workday's "Everyday AI" initiative tells a more unsettling story, one that every knowledge worker should pay attention to. Because what Workday has really accomplished isn't just getting employe
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