Nordstrom’s AI Effort Is Focused on the Basics
The department store is focusing on procurement analytics and customer support before chasing bigger bets
AI Retail
Latest AI Retail news, analysis and insights from AIM Media House
Urban Outfitters Deploys Agentic AI to Automate Retail Reporting
Urban Outfitters deploys agentic AI to slash weekly reporting from hours of spreadsheets to instant, actionable insights for faster retail decisions.
Inside Macy’s Network Investment in AI and Automation
Bold New Chapter proves Macy's can execute, but can it reinvent?
Instacart’s Three-Year Growth High Comes Amid AI Expansion
The company says productivity gains across engineering teams paralleled stronger transaction volume and margin expansion
Target Among First to Test Ads Inside ChatGPT
Early traffic data pushed the retailer to test ads where product discovery is starting to happen
Kroger’s Next CEO Inherits an AI System That Has to Work
Greg Foran steps in as the grocer bets automation and data can finally show up in prices, availability, and margins
AI is Collapsing Decision Overhead in Grocery’s Hardest Orders
Platforms like Albertsons’ Celebrations show how complex purchases are being normalized
Walmart Hit $1 Trillion Without Owning the AI Stack
Walmart’s $1 trillion valuation did not arrive with a new product launch or a breakthrough technology announcement.
A Vendor Switch, a Reset, and a Chainwide POS Rollout at Spinx
The convenience retailer will deploy the Tote platform across all 96 stores beginning in 2026
Why eBay Drew the Line at AI Checkout
Marketplaces are embracing AI everywhere except the moment money changes hands
Nike Cuts 775 Jobs As Part of Hill's $2B Restructuring Plan
"We're taking steps to strengthen and streamline our operations so we can move faster, operate with greater discipline, and better serve athletes and consumers"
OLB Group Launches AI E-Commerce Platform iStores.com With Same-Day Merchant Approval
"By reducing the barrier to entry from weeks to minutes and combining that with our global payment partnerships, we're fundamentally changing how businesses can participate in digital commerce"
Walmart Is Done Experimenting With AI
Its reorg suggests the technology is now assumed, not tested
Inside Costco's Practical AI Playbook
"AI is being interwoven into our business where we believe it can strengthen our model"
Home Depot Partners With Rilla to Deploy AI-Powered Team Coaching at Scale
"Home Depot is a company known for its service excellence and operational scale"
Walmart, Wayfair and Others Are Accepting AI as the New Checkout Counter
Google’s plan to embed purchasing into search and chat tools is forcing retailers to decide how much control they’re willing to trade for reach.
Albertsons Wants AI Woven Into Every Part of the Grocery Business
A 10% basket lift drew attention, but executives emphasized durability, productivity and scale
Inside Home Depot's $150 Million AI Strategy
"Our strategic priorities remain creating the best interconnected shopping experience"
Why AI Pricing Broke Down in Grocery Retail
The backlash over Instacart’s experiments highlights a trust boundary that pricing algorithms struggle to cross in essential goods
Visa and Akamai Take Aim at the Trust Gap in AI Commerce
As agent-driven shopping moves toward production, merchants are demanding stronger identity and fraud controls