Why Every Major Bank Is Talking About AI This Earnings Season
JPMorgan, Goldman Sachs, Citigroup, Wells Fargo, and Bank of America all used their calls to explain how deeply AI has entered daily operations.
AI BFSI
Latest AI BFSI news, analysis and insights from AIM Media House
Wells Fargo Points to AI and Technology as Key Drivers of 24th Straight Quarter of Headcount Cuts
The bank also launched Advisor Gateway, a new desktop platform with generative artificial intelligence (AI) capabilities for its financial advisers.
Bank of America Reports 300 Approved AI Use Cases as Employees Generate 400K Prompts Daily
The bank disclosed new details on its AI deployment during its second quarter 2026 earnings call.
JPMorgan Says AI Token Costs Will Rise but Remain Trivial This Year
The bank reported nearly 1,000 internal AI use cases even as its CEO cautioned that efficiency gains will ultimately flow to customers, not shareholders.
Citi Highlights AI Adoption as Strong Q2 Earnings Shift Focus to Long-Term Growth
Citigroup reported record quarterly revenue and highlighted AI adoption across its workforce as it prioritized long-term technology investments.
Goldman Sachs Says AI Infrastructure Build-Out Is Driving Multi-Year Financing Demand
Goldman Sachs said AI infrastructure investment is creating new financing opportunities across capital markets as it reported record second-quarter earnings.
S&P Global Splits Market Intelligence Into Two AI-Focused Businesses
The moves leave Market Intelligence more tightly aligned around AI-enabled financial intelligence rather than a broader mix of sector-specific information businesses.
Goldman Sachs Says AI Will Displace 15 Million US Workers
"If we look back over the last 80 years, around 85% of job growth has been driven by the technological creation of new positions."
Webull Unveils Vega Portfolio, an AI-Powered Portfolio Advisor
"Artificial intelligence is fundamentally changing how investors interact with financial markets."
JPMorgan's AI Chief Steps Down Just as the Bank Deploys What She Built.
"Teresa has played a pivotal role in building and transforming some of our most important institutional businesses."
Expensify Wants Its AI to Eliminate Work, Not Create a New Interface to Learn
"AI should eliminate work, not create another interface to learn."
AI Is No Longer a Pilot for FactSet. It Cut 10% of Its Tech Workforce to Prove It.
"One of the top 10 literally doubled their data subscriptions with us because of AI."
FactSet and Google Cloud Are Building a New Generation of AI Agents for Finance
"AI is fundamentally shifting how financial professionals access data, derive insights, and make decisions."
Three Brokerages Gave AI the Keys. Three Others Locked the Door.
How much authority should an AI agent actually have over a customer's money?
Personetics Embeds AI Into Fiserv's Experience Digital to Expand Personalized Banking
The integration links AI-driven engagement to deposit growth, retention, and wallet share for participating financial institutions.
ReSource Pro Acquires Flow Specialty to Build An AI Factory for Insurance Operations
"What we built at Flow, we can now expand across every function within ReSource Pro."
Lloyds Banking Is Hiring 300 AI Specialists by September
"AI will reshape how organisations are structured."
The Hottest Job in Banking is Set to Become Obsolete
"Any chief AI officer should operate on the premise that they should not have a role in the future."
Aether Holdings Launches Alphid With Brokerage Connectivity Across More Than 30 Firms
"We believe the future of investing will be increasingly driven by AI-powered intelligence."
HSBC and Google Cloud Announce AI Partnership Targeting 200 New Use Cases
"Our partnership with HSBC is a blueprint for the future of the financial services industry."