A Vendor Switch, a Reset, and a Chainwide POS Rollout at Spinx

Spinx is preparing to replace point-of-sale and foodservice technology across its entire convenience store chain after reopening a vendor evaluation process it had already completed. The South Carolina–based retailer plans to deploy Tote AI’s point-of-sale platform across all 96 of its convenience stores in the Carolinas, with the rollout beginning in the second half of 2026 and concluding by spring 2027, according to an announcement released this week.

The decision is notable for how it was made rather than for the selection of any single technology. Spinx had previously chosen another provider before reassessing its requirements and reversing course, according to C-Store Dive. That reevaluation changed the company’s assessment of what a POS system needed to support, particularly around foodservice operations.

“The platform was compelling enough that we reopened our evaluation,” Luis Ackerman, vice president of technology at Spinx, said in an interview.

Why Spinx Reopened Its POS Decision

Like many convenience retailers, Spinx had been operating with separate systems handling transactions, ordering, and kitchen workflows. Traditional POS upgrades often focus on payments and checkout, while foodservice systems are managed separately. As prepared food becomes more operationally complex inside convenience stores, those divisions can limit flexibility and complicate execution.