Accenture announced last month that it is making a sweeping reorganization that signals a high-stakes bet on the future of AI-enabled consulting. More recently, they announced the leadership moves that would result from these shifts. The changes, effective September 1, 2025, will fuse five distinct service lines into a single integrated unit called Reinvention Services. With this structural overhaul they want to stay ahead in a services market being rapidly reshaped by generative AI, client expectations for speed, and economic volatility.
The move comes amid signs that even Accenture, the world’s largest professional services firm, is feeling the strain. Bookings in Q3 2025 fell short of analyst expectations, and shares are down nearly 20% since January. But rather than retrench, the company is doubling down on its long-held philosophy: transformation starts at home.
Manish Sharma, a close to 30-year Accenture veteran and current CEO of the Americas, will lead Reinvention Services as the firm’s first Chief Services Officer. Sharma has long been viewed as a potential successor to CEO Julie Sweet. He led the $30 billion Americas business last year and has previously held roles as Global COO and Group Chief Executive of Operations, where he helped develop SynOps, the company’s AI-and-human operations platform.
