Enterprise AI, in production.
    Four desks, one beat.

    Retail · News

    Even Unilever Needed AI to Fix Its Marketing

    As more CPG companies explore AI in marketing, AI will surely impact creative production but how far will the shift go.

    Last updated

    Even Unilever Needed AI to Fix Its Marketing

    Unilever is producing hundreds of marketing assets per product without sending a single creative brief to an agency. The company’s new in-house generative AI platform, developed in partnership with The Brandtech Group, has restructured how it delivers digital advertising at scale for its beauty and wellbeing brands. What began as an experiment is now a global AI infrastructure spanning 18 markets, including the U.S. and U.K., and serving major products like Dove Intensive Repair, TRESemmé Lamellar Shine, and Vaseline Gluta Hya.

    “It’s a different way of working,” said Selina Sykes, global vice president and head of marketing transformation for beauty and wellbeing at Unilever. “We used to send briefs off and get content back. Now it’s this agile, iterative approach.”

    Unilever now creates around 400 creative assets per product, up from an average of 20 assets per campaign. The output supports paid social, programmatic display, and e-commerce placements. Creative work that previously required days or weeks can now be executed in a fraction of the time. According to Sykes, production timelines have decreased by 30%, while engagement metrics like video completion rate (VCR) and click-through rate (CTR) have doubled.

    From Briefs to Prompts

    The system behind this acceleration is Pencil Pro, a generative AI tool developed by The Brandtech Group. It integrates large language models (LLMs), retrieval-augmented generation (RAG) frameworks, and APIs from platforms like Meta and TikTok to generate and test creative content in real time.

    by AIM Media HouseFree · No paywall

    Keep reading. It's free.

    Create a free Deployed account to finish this story and every story on the site. Choose the briefings you want with it:

    or

    No credit card. One click to unsubscribe. Already a reader? Sign in

    About the author

    Anshika Mathews

    Anshika is the Global Media Lead for AIM Media House. She holds a keen interest in technology and related policy-making and its impact on society.

    Related stories