The Kore.ai Experience Optimisation (XO) Platform Version 11.0 has been released, according to Kore.ai, a pioneer in corporate conversational and generative AI platform technology. The most recent version of the platform offers improved features to support companies in implementing AI-driven interactions across a variety of use cases, such as customer, agent, and search experiences.
"Coming off the heels of a successful $150 million round, this next wave of innovation reinforces how Kore.ai is leading the way with generative AI," said Kore.ai founder and CEO Raj Koneru. "We have reimagined what it takes for our platform users to bring new AI-automated solutions to market faster and deliver value with speed, accuracy and cost. XO V11.0 will take the complexities and time out of building and managing AI and focus on putting it to work to drive value at scale."
Industry-First Capabilities Unveiled
The Kore.ai XO V11.0 release introduces several industry-first capabilities:
