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    Opendoor Shuts Down Its India Operations to Replace Them With AI-Native Teams in the US

    "As we've unified systems and hired small AI-native customer-facing teams throughout the US, we need this work to be done in person and close to our customers."

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    Opendoor Shuts Down Its India Operations to Replace Them With AI-Native Teams in the US

    Opendoor CEO Kaz Nejatian announced on June 11, 2026 that the company is shutting down its India operations entirely, laying off approximately 250 employees across Chennai and Bengaluru and replacing the offshore team with small, AI-native customer-facing teams based in the United States.

    The announcement was made via an employee memo and a post on X, where Nejatian framed the decision in terms that connect it directly to the company's AI strategy rather than to cost reduction alone.

    "For years Opendoor built a large team in India to handle manual workflows across fragmented systems," he wrote. "As we've unified these systems and have hired small AI-native customer-facing teams throughout the US, we need all this operational work to be done in person and close to our customers."

    Opendoor is not simply moving work onshore. It is replacing a large team built to manage manual workflows with a smaller team that operates AI-native systems, a fundamentally different organizational model that requires fewer people to generate the same or greater output.

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    About the author

    Sachin Mohan

    Sachin is a Senior Writer at AIM Media House. He is a tech enthusiast and holds a very keen interest in emerging technologies and how they fare in the current market. He can be reached at sachin.mohan@aimmediahouse.com

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