Build, Build, Build. This mantra resonates deeply within the walls of Momos, a Singapore and United States-headquartered artificial intelligence (AI)-powered customer platform, founded in 2021 by Sai Alluri and Andrew Liu. Their journey is marked by resilience, innovation, and an unwavering commitment to revolutionizing the food and beverage (F&B) industry. Recently, Momos announced a significant milestone, raising $10 million in Series A funding led by 645 Ventures, bringing their total capital raised to $17 million. This influx of resources will accelerate their mission to transform how multi-location businesses engage with their customers.
As the global pandemic forced restaurants to pivot online, Alluri and Liu recognized a significant gap in the market. Having previously launched successful food delivery services at Uber Eats and GrabFood, they witnessed firsthand the struggles of restaurants grappling with the complexities of managing customer interactions across multiple platforms. With a vision to streamline these operations, they set out to build a comprehensive solution that harnessed the power of AI.
Momos aims to simplify the customer lifecycle for businesses in the F&B and retail sectors, offering tools that manage everything from marketing to customer service. With a platform that automates these processes, restaurants can focus on what they do best: creating delicious food that brings joy to diners. “Physical businesses deserve AI too,” Alluri emphasized, noting that before Momos, managing multiple customer touchpoints was nearly impossible for many brands.
