In 2023, as ChatGPT’s user base rocketed from millions to hundreds of millions, OpenAI faced a familiar bottleneck: its small analytics team couldn’t keep up with the surge in insight requests. The company needed instant answers: what was driving growth, where users were churning, why ARR dipped last week. Building internal dashboards to answer those questions would have taken months. Instead, OpenAI adopted Sundial.
“We went from raw logging to comprehensive data visibility virtually overnight,” said David Sasaki, VP of Analytics and Insights at OpenAI. “Sundial automated complex data engineering work that would have taken our small team months to build internally.”
Founded in 2021 by former Meta executives Chandra Narayanan and Julie Zhuo, Sundial is an AI-powered analytics platform designed to compress the time between observation and action, and interpret data. In a landscape crowded with dashboards, notebooks, and fragmented data pipelines, Sundial offers an integrated platform that marries AI with expert analytical frameworks to help companies make better decisions faster.
