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    SmartRent Partners With Hexaware to Build an AI-Native Operating Model

    "Hexaware brings technology, process and powerful resources, which will be essential as we move quickly to expand our footprint."

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    SmartRent Partners With Hexaware to Build an AI-Native Operating Model

    SmartRent announced a multi-year strategic partnership with Hexaware Technologies on July 6, 2026 to transform three connected areas of its operations including customer experience, revenue processes, and working capital management. The companies described it as an AI-native operating model built directly into daily workflows.

    The partnership is structured around SmartRent's Vision 2028 framework, which targets scaling its go-to-market organization while strengthening operational rigor across a platform that supports millions of users in the rental housing industry, according to the press release.

    Hexaware brings global delivery infrastructure, AI tooling, and business process expertise, the combination SmartRent is using to build what it describes as an infrastructure capable of accelerating growth while reducing operational complexity.

    "Hexaware brings technology, process and powerful resources, which will be essential as we move quickly to expand our footprint," said Frank Martell, President and CEO of SmartRent. "In the coming quarters, this partnership should drive operating leverage, lower cost run rates and improve working capital execution."

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    About the author

    Sachin Mohan

    Sachin is a Senior Writer at AIM Media House. He is a tech enthusiast and holds a very keen interest in emerging technologies and how they fare in the current market. He can be reached at sachin.mohan@aimmediahouse.com

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