As part of their spring 2024 product update, WalkMe Ltd., a pioneer in digital adoption solutions, has announced the introduction of new generative AI (GenAI) capabilities. The first parts of a larger GenAI offering will be unveiled at WalkMe's annual flagship event, Realise, on June 18. The two features, AI Answers and AI SmartTips, are available now.
With the introduction of conversational search by AI Answers, users may now ask questions in normal language and get replies that are comprehensible and human-like. This functionality provides teams, the entire organisation, or consumers with reliable and compliance information by effortlessly integrating with corporate-approved sources.
AI SmartTips revolutionise data entry for open-text fields in workflows like CRM forms, IT tickets, and performance appraisals. AI SmartTips guarantees data enters are high-quality and compliant by providing real-time input validations, removing problems such as insufficient or inconsistent inputs. By doing this, companies may steer clear of costly mistakes like operational bottlenecks, misguided plans, and needless risks that come with low-quality data.
