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     Why 11x Believes Autonomous Digital Workers Are the Future of Work

    Soon, every workplace will include a multitude of autonomous agents.

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     Why 11x Believes Autonomous Digital Workers Are the Future of Work

    "Hundreds of millions of human beings across the world spend every hour of their working life on repetitive intellectual labour. To spend a day filling out tax forms, or manually entering data, or prospecting leads: this is a demoralising state of affairs not befitting our technological progress. Digital Workers shall change this." These words form the foundation of 11x, a startup that would redefine how we think about work automation.

    The Early Days and Founding Vision

    The story begins with Hasan Sukkar, who at age 14 created his first online marketplace. By 17, he was navigating life as a Syrian refugee in the UK, later studying engineering at the University of Exeter before venturing into venture capital. His first job experience - moving data between spreadsheets - sparked what would become 11x. "Super repetitive and monotonous," he called it, igniting his passion for automation.

    In Q3 2022, Sukkar conceived 11x with a simple concept: digital workers who could function as virtual employees, working around the clock. Initially considering the freelancer market with an "Upwork for virtual workers" approach, the team pivoted in Q1 2023 to focus specifically on the SDR (Sales Development Representative) vertical.

    What set 11x apart was their methodical approach to development. With just six product-minded employees, they spent 7-8 months working closely with design partners, literally sitting beside SDRs to observe their daily routines. They analyzed the differences between top 5% performers and average SDRs, incorporating these insights into their digital worker designs.

    by AIM Media HouseFree · No paywall

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    About the author

    Anshika Mathews

    Anshika is the Global Media Lead for AIM Media House. She holds a keen interest in technology and related policy-making and its impact on society.

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