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    Zendesk Launches $100M Initiative to Fuel AI Startups and Expand VC Reach

    The company said that more than 50,000 startups have scaled on Zendesk globally, including companies like ElevenLabs and Canva

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    Zendesk Launches $100M Initiative to Fuel AI Startups and Expand VC Reach

    Zendesk, the cloud-based customer service and sales platform based in California, recently announced its Zendesk for Startups program, where it has committed $100 million for two years to help startups move faster, automate, and build world-class customer experiences.

    According to the company, the Zendesk for Startups program is built for the next generation of founders, as it offers free access to products, along with resources and partner benefits helping them build and scale faster. The company also said that they are extending dedicated benefits to venture capital partners across their portfolios for the first time.

    “I joined Zendesk when we were a small startup, and those early decisions shaped everything that followed. We built this program with that experience in mind. AI has fundamentally changed what a small team can accomplish from day one—founders shouldn’t have to choose between moving fast and building right. With AI built in from the start, they can do both while extending their runway by removing cost as a barrier,” said Adrian McDermott, CTO, Zendesk.

    Inside the Offer

    The company said that more than 50,000 startups have scaled on Zendesk globally, including companies like ElevenLabs and Canva, and their program supports founders and extends through Series B for companies with up to 250 employees. The expanded program provides members with up to two years of access to Zendesk’s comprehensive AI suite, and is currently the longest no-cost commitment among current CX startup offerings according to them. They also include more seats and higher monthly resolution limits along with access to a new digital membership hub and exclusive partner benefits from AWS, GitHub, Notion, and others.

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    About the author

    Ridhika Basnet

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