Retail“Humans are making more mistakes than AI” says Zendesk CEO
Zendesk copilot acts as a proactive AI assistant, which facilitates a smooth transition when complex service issues handled by Zendesk AI Agents require human intervention
AI Agents
Agentic AI in production across banking, healthcare, retail, and beyond.
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RetailRetail"Every worker will have a team of assistants," says Glean CEO Arvind Jain
We want to be that team of AI agents around every individual that helps you do your great work.
RetailAI Can't Quite Crack the Code of Shopping
AI agents as “assistants” in retail assumes the customer needs a simple straightforward answer but this approach underestimates the complexity of human shopping habits
RetailSalesforce Has Made An AI Agent That Is Retail Ready
Salesforce's existing AI foundation has been enhanced with Agentforce, which adds industry-specific intelligence tailored for the unique complexities of consumer goods
RetailAlbertsons Brings Agentic AI Into Grocery Shopping, Compressing a 46-Minute Task to Just Four
The system supports natural-language back-and-forth, allowing customers to specify dietary preferences, meal portions and brand choices that guide the assistant’s selections.
ManufacturingLiveKit Agents 1.0 Launches Alongside $45 Million Series B
If OpenAI is building the brain, LiveKit is building the nervous system to carry signals to and from that brain.
BankingEnterprise AI Teams Are Turning To HoneyHive For Reliability
Enterprises are struggling to bridge the gap between AI agent prototypes and production-ready systems.
ManufacturingSpot AI Unveils Iris a Conversational Tool for Building Custom Video AI Agents
Iris enables users to create agents tailored to their specific operational needs without any prior experience in coding or machine learning.
Retail“This Ain’t Your Father’s Spreadsheet,” Says Team Sourcetable After Securing Major Funding
Its made clear that a user does not have to know Python in order to access the virtual environment, where they have hundreds of tools, agents, models, and libraries at their disposal.
BankingCrossmint raises $23.6M to transform Blockchain and AI integration
The founders believe this funding will accelerate their mission to make blockchain accessible to all businesses and AI agents
BankingScott Zoldi Says Blockchain Isn’t Dead and Its AI Applications Are Just Beginning
There's more to the world than agentic AI.
ManufacturingLlamaIndex is Building AI Agents That Actually Understand Your Data
The company has already processed over 150 million pages through LlamaParse and boasts more than 3 million monthly downloads of its open-source framework.
ManufacturingAuxoAI Acquires Kimavi To Expand AI Agent Capabilities In Enterprise
AI agents are reshaping enterprise productivity by automating routine tasks, allowing human talent to focus on strategic and creative initiatives.
RetailBreakout Fixes the Failures of AI Sales Agents by Making Buyer Engagement Smarter
We’re not building another tool for the stack; we’re offering an always-on teammate.
PharmaStartups Using AI Agents for a New Healthcare Vision
As startups push the boundaries of AI-powered healthcare, a new vision emerges which is intelligent agents driving precision medicine, optimising workflows, and transforming patient outcomes.
RetailHightouch Hits $1.2 Billion Valuation as AI Agents Take Over Marketing
With the new funding, Hightouch plans to expand AI Decisioning’s capabilities, refining its models, adding more flexibility for marketers, and increasing the number of supported channels.
ManufacturingFortune 1000 Enterprises Tap Tonkean’s AI Agents to Orchestrate Complex Operations Autonomously
Business processes are not about data or even technology. Fundamentally, they’re about people.
PharmaOver 5 Industry Leaders Unveiled AI Agents This Week—Here’s Why
As AI capabilities expand, businesses that effectively manage and deploy AI agents will likely see the greatest competitive advantage in the years ahead.
ManufacturingNTT DATA’s Smart AI Agent Promises $2 Billion Revenue by 2027
NTT DATA has launched its new Smart AI Agent, an advanced generative AI tool aimed at boosting digital transformation and driving up to $2 billion in revenue by 2027. This article critically examines the promises, capabilities, and potential challenges of this new technology, featuring insights and quotes from industry leaders.
PharmaBland AI Secures $40 Million to Transform Phone Calls into Seamless Experiences
By automating mundane and repetitive phone tasks, Bland AI agents free up human agents to focus on more complex and valuable interactions.