AI Systems and the Future of Customer Interaction
Hyper-personalization, when poorly executed, creates a "creep factor" where customers feel surveilled rather than served.
Deployed's enterprise AI reporting on AI.
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Hyper-personalization, when poorly executed, creates a "creep factor" where customers feel surveilled rather than served.
The company’s partnership with Microsoft is the latest step in a broad shift to agentic tools across its retail network
He challenges Anthropic’s geopolitical claim and warns the result could be new limits on open-source AI
The timing and scale of these exits matter.
"It's a more general agent. It can complete complex tasks in previously unseen environments. And it's a self-improving agent."
Fathom is building an enterprise intelligence platform that transforms every conversation into actionable insights, automated workflows, and strategic intelligence.
"This is sort of an area where I think it is going to be hard to find a substitute for the real thing because this is the worst the search has ever been"
Cursor raised $2.3 billion, bringing its valuation to $29.3 billion.
The Doti acquisition shows how far the company still has to go to make Agentforce work in real enterprise environments
StarCloud became the first company to launch an Nvidia H100 GPU into orbit, marking the birth of data centers in space.
Following the launch of its “Alice” voice agent for post-enrollment service, EHealth pivots to full-lifecycle automation
Pyq wants to automate the repetitive, document-heavy tasks that define modern commercial insurance with Mulligan
"We've spent the last six years building the solution. A fundamentally new architecture that enables AI to operate everywhere, all the time"
A new AI-agent platform aims to streamline procurement and finance as global rivals embed ML across manufacturing and planning
"Attentive has established itself as a clear category leader in AI-driven construction takeoffs"
I just want our engineers to innovate faster and be more productive.
"The new capital will allow Parallel to 'go all in' on product development and customer acquisition"
With a $6m Series A, Magic Patterns joins a wave of startups reimagining what comes after Figma.
ElevenLabs’ push into enterprise voice agents puts it head-to-head with OpenAI, as brands rush to own how they sound
A managed service aims to free enterprise AI from the weight of its own data