Quick Service Restaurant Chains Are Using AI to Fix the Part Customers Actually See
"Operators recognize that the next phase of growth will come from modernizing how restaurants run across every channel."
AI Retail
Latest AI Retail news, analysis and insights from AIM Media House
Gap Skips the Website. Shoppers Will Soon Be Able to Buy Directly in Gemini.
The Agentic Sizing Protocol enables a much more personalized agentic decision process that goes beyond size and captures a shopper's unique fit preference.
OpenAI Tried to Own the Cart. Walmart Took It Back.
Starting the week of March 25, Walmart's own chatbot, Sparky, will begin operating inside ChatGPT.
Kroger Appoints Milen Mahadevan Chief Data and AI Officer
"With data and data science at the core of our ongoing and accelerated transformation, Milen will lead Kroger's AI journey."
Retail Is Firing. Walmart Is Training. One of Them Is Wrong.
"We as big employers should be actively engaged in trying to equip our employees to be prepared for a world that is AI enabled and automated."
Jefferies Names Walmart and Target as Retail's AI Supply Chain Frontrunners
Walmart and Target are turning AI into a supply chain advantage. Jefferies says the rest of retail is watching, and running out of time.
AI Won't Save Your Holiday Quarter. But It Might Save Your Business
Best Buy and Target just reported the same disappointing results. One of them has a clearer story about what comes next
Best Buy's Holiday Quarter Breaks a Winning Streak
Retailer beats on profit but misses revenue, while doubling down on AI shopping experiences
Walgreens Saved $500 Million Using Robots. Now Comes the Hard Part.
"Pharmacy is really at a turning point. We're focusing on modernising our model for the long term, and that means investing in the next generation of pharmacy"
Burger King’s AI Is Listening
Burger King is piloting a headset assistant that tracks service language and manages kitchen systems
Lowe’s Q4 Earnings Point to a New Operating Model
As big-ticket demand lags, the company is wiring artificial intelligence into conversion, Pro sales, and cost control
According to Walmart, AI Doesn’t Work If People Don’t
Walmart’s mass training push suggests the bottleneck in corporate AI adoption may be worker readiness, not software
Wakefern’s AI System Now Runs Across 380 Stores
Under President Mike Stigers, the cooperative has rolled out new systems across marketing and distribution
Nordstrom’s AI Effort Is Focused on the Basics
The department store is focusing on procurement analytics and customer support before chasing bigger bets
Urban Outfitters Deploys Agentic AI to Automate Retail Reporting
Urban Outfitters deploys agentic AI to slash weekly reporting from hours of spreadsheets to instant, actionable insights for faster retail decisions.
Inside Macy’s Network Investment in AI and Automation
Bold New Chapter proves Macy's can execute, but can it reinvent?
Instacart’s Three-Year Growth High Comes Amid AI Expansion
The company says productivity gains across engineering teams paralleled stronger transaction volume and margin expansion
Target Among First to Test Ads Inside ChatGPT
Early traffic data pushed the retailer to test ads where product discovery is starting to happen
Kroger’s Next CEO Inherits an AI System That Has to Work
Greg Foran steps in as the grocer bets automation and data can finally show up in prices, availability, and margins
AI is Collapsing Decision Overhead in Grocery’s Hardest Orders
Platforms like Albertsons’ Celebrations show how complex purchases are being normalized